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WHO PHL·Apr 22, 2026

Administration Operations Officer

Given the diverse administrative tasks and responsibilities of the supervisor (Administrative Services Officer (ASO)), the role of Administration Operations Officer involves comprehensive support and oversight across var...

On-siteInternationalSpecialist UCoS from Apr20263. Good health and well-being
On-site

Philippines

Manila

Duration

183 days

Extendable

Positions

1 Available

Deadline

May 6, 2026

19 days ago

🎯

Sustainable Development Goal

3. Good health and well-being

General Information

Description of assignment title

Administration Operations Officer

Assignment country

Philippines

Expected start date

Jun 15, 2026

Sustainable Development Goal

3. Good health and well-being

Volunteer category

Specialist UCoS from Apr2026

Host entity

WHO PHL

Type

onsite

Duration

183 days
(with possibility of extension)

Number of assignments

1

Duty stations

Manila

Assignment Details

Mission and Objectives

WHO in the Western Pacific Together with 37 Member States and areas, we fight infectious diseases like dengue and malaria, and noncommunicable diseases like diabetes and heart disease. Through immunization campaigns and initiatives such as First Embrace, we help mothers and children survive and thrive. We ensure the safety of our environment, our air, our water and our food – all of which impact our health every day. We prepare for and rapidly respond to disasters and emergencies, never losing sight of the fact that we are dealing with issues of life and death. With the stakes so high, we strive for excellence in working to bring better health and well-being to the nearly 1.9 billion people of the Western Pacific Region.

Context

The WHO Regional Office for the Western Pacific (WPRO) is dedicated to improving health and well-being across its member states. Its mandate includes providing technical support, facilitating health policy development, and promoting evidence-based health practices. WPRO focuses on addressing key health issues such as infectious diseases, noncommunicable diseases, and health systems strengthening. WPRO operates through three main technical clusters: Universal Health Coverage, Communicable Diseases, and Non-Communicable Diseases. The assignment is within Administrative Services Unit (ASU) of the Division of Business Operations and Solutions Lab (BOS) of WPRO. Head of Unit is the Administrative Services Officer (ASO). Unit is responsible for providing the full range of administrative services to the various programmes and activities of the Organization in the Western Pacific Region, both in the Regional Office (RO) and Country Offices (WCO). Its objective is to provide support in the areas of building management and maintenance; Offices renovations and optimizations; protocol, travel, and transport; registry, pouch dispatch and freight services, meeting services, and asset and inventory management.

Task Description

Given the diverse administrative tasks and responsibilities of the supervisor (Administrative Services Officer (ASO)), the role of Administration Operations Officer involves comprehensive support and oversight across various areas within the ASU. Administrative Projects 1. Assist the ASO in reviewing, re-designing (if needed), and implementing building maintenance procedures, monitoring schedules, and coordinating planned/reactive maintenance to minimize downtime and operational costs. 2. Collaborate with relevant ASU Teams to ensure the provision of safe, secure, and legally compliant office and conference premises, adhering to standards and best practices. 3. Support the ASO in planning and execution of renovations, refurbishments, upgrades in offices and buildings across the compound, and in any other building related projects. 4. In the cooperation with respective ASU Team Leads, coordinates work of subcontractors and monitors their overall performance. Backup and Support 1. Act as the backup for the supervisor, ensuring smooth operations and overseeing multidisciplinary teams within ASU, including sub-contractors, and providing guidance to country offices during the supervisor's absence. 2. Assist in defining objectives, coordinating planned project implementation while ensuring adequate budget execution through guidance of ASO. 3. Closely cooperate with ASU Team Leads. Cafeteria Management 1. In the cooperation with respective ASU Team Lead, observe the adherence to food safety and sanitary standards within the cafeteria, ensuring hygienic food handling and quality service. 2. Establish mechanisms for collecting staff feedback on food quality, service, and menu options. Travel / Conference Coordination 1. In the collaboration with relevant ASU Team Leads, support coordination of travel, logistics, and conference services for important meetings within the region (including retreats of whole Regional Office, BOS Division, and ASU), ensuring compliance with travel regulations and efficient service delivery. Shipping, Registry, and Archiving 1. Extend help in promoting paperless archiving and transitioning paper-based documents into electronic files while working with relevant ASU Team Lead. 2. Extend guidance and coordination, if needed, during shipping process. Assistance with Private Matters 1. Under the guidance of ASO, assist newcomers on settling at the duty station while cooperating with relevant ASU staff. Fixed Assets, Inventory and Stores Management 1. Ensure proper management of fixed assets and inventory control through coordination with different WHO internal stakeholders (Regional and Country Offices) as the additional/complementary activity to what relevant ASU Team Lead does.

Eligibility Criteria

Age

18 - 80

Required experience

5 years

Nationality

Open to all nationalities

Assignment Requirements

Relevant experience

5 years

Language Requirements
EnglishRequired
Fluent
Required education level

Bachelor's degree

Area(s) of expertise

Administration, Facility management, Logistics and Inventory

Driving license

-

Competencies and values
1. Promoting the Organization’s assignment in Health Leadership. 2. Producing Results. 3. Moving Forward in a Changing Environment. 4. Communication. 5. Respecting and promoting individual and cultural differences. 6. Professionalism. 7. Integrity. 8. Teamwork and respect for diversity. 9. Commitment to continuous learning. 10. Planning and organizing.
Skills and experience
Qualifications: Professional certifications in project management (e.g., Project Management Professional, issued by the Project Management Institute (PMI) – PMP; Projects in Controlled Environments (version 2), originally developed by the UK government and now managed by PeopleCert / AXELOS (PRINCE2), and facilities management would be advantageous. Skills: 1. Project Management Skills: Ability to plan, execute, and manage projects effectively, ensuring adherence to timelines and budgets. 2. Communication Skills: Excellent oral and written communication skills in English, with the ability to engage and collaborate effectively with a diverse range of stakeholders. 3. Organizational Skills: Strong organizational skills to manage multiple tasks and priorities. 4. Technical Proficiency: Microsoft Office Suite (Excel, Word, PowerPoint) Experience: - Minimum of 5 years of experience in office administration, facility management, or logistics coordination, preferably within an international organization. - Event Coordination Experience: Demonstrated success in coordinating and managing events, conferences, or meetings, including logistical planning. - Procurement Experience: Knowledge of procurement processes and compliance standards, - particularly within the public sector or UN system. - Building Maintenance and Operations: Good understanding of building maintenance procedures, safety regulations, and operational standards. Desired/Mandatory Technical Knowledge: 1. Excellent oral and written communication skills, with strong drafting, formulation, and reporting abilities. 2. High level of accuracy and professionalism in document production and editing. 3. Exceptional interpersonal skills, demonstrating cultural and social sensitivity; ability to work inclusively and collaboratively with a diverse range of partners, including grassroots community members, religious and youth organizations, and authorities at various levels. Familiarity with communication tools and approaches for development is essential. 4. Proven ability to adapt professionally and effectively in challenging environments, working effectively within a multicultural team of international and national personnel. 5. Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.), email, and internet usage; familiarity with database management and office technology equipment. 6. Self-motivated with the ability to work with minimal supervision and meet tight deadlines.

Additional Information

Living conditions and remarks
Security Situation Manila, as the capital city of the Philippines, generally offers a safe environment for residents and visitors. However, like any major urban area, it has its challenges. While the city itself is typically secure, it’s important to remain vigilant and stay informed about local conditions, particularly in neighborhoods known for higher crime rates. Volunteers should follow UN security protocols and travel advisories. Access and Air Travel Manila is home to Ninoy Aquino International Airport (MNL), the main gateway to the Philippines, offering numerous international and domestic flights. Public transportation, taxis, and ride-sharing services are widely available within the city. Climate Manila has a tropical climate characterized by high humidity and temperatures ranging from 25°C to 32°C (77°F to 90°F). It experiences three main seasons: Tag-init (dry season, December to May), Tag-ulan (rainy season, June to November), and cooler months in December and February. Typhoons may occur during the rainy season. Cultural Awareness Manila is a melting pot of cultures. While dress is generally casual, modest clothing is recommended, especially in religious sites. Alcohol consumption is common in social settings; moderation is encouraged, as excessive drinking can be viewed negatively. Cost of Living and accommodation options: The cost of living in Manila depends on individual preferences and lifestyle choices. In Manila, volunteers have access to a variety of accommodation options, including shared apartments, guesthouses, and homestays. Rental prices vary based on location and available amenities. For more information and current pricing, please check the following link: https://wise.com/us/blog/cost-of-living-in-the-philippines Availability of Food/Water/Electricity Manila boasts a vibrant food scene, offering a variety of local and international cuisines. Fresh produce and seafood are readily available. However, tap water is generally not safe to drink, so bottled water is recommended. Electricity is widely available, although power outages can occur, particularly during severe weather. Medical Facilities Medical facilities in Manila are of good quality, with numerous hospitals providing both public and private services. It is advisable to have health insurance, as emergency care can be expensive. Banking Facilities Banks are easily accessible throughout Manila, offering ATMs, currency exchange, and online banking services. While credit cards are accepted in many establishments, Cash is commonly used in smaller shops. Communication Infrastructure Manila has a well-developed communication infrastructure, with reliable mobile networks and internet access. Major areas offer high-speed internet and affordable mobile plans are available. Education facilities Manila offers a variety of educational facilities for international UN volunteers with children, including international schools that follow different curricula, such as American, British, and IB programs. These schools provide quality education and a supportive environment for expatriate families. Many institutions also offer extracurricular activities and language support; early application is recommended. Entitlements of International UN Volunteer include Entry Lump Sum Allowance (USD3,500); Monthly Volunteer Living Allowance (VLA) for International UN Volunteer Specialist based in Manila, Philippines; Entitlement Travel for UN Volunteer and eligible dependents (subject to authorization by UNV HQ in writing): Flight tickets (entry on duty & repatriation); Insurance Coverage; Annual Leave of 2.5 days per month; Access to UNV’s learning and career development resources; and Exit Lump Sum Allowance (USD225 per month served) payable upon successful completion of the assignment. Check full entitlements at the duty station at https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.
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