Administrative Assistant

The cooperation between Morocco and the World Health Organization (WHO) is structured around four key strategic priorities, focusing on ensuring access to quality, comprehensive, person-centered health services for the most vulnerable populations to guide Morocco towards Universal Health Coverage. Additionally, it aims to contribute to the Sustainable Development Goals by bolstering public health programs to diminish morbidity and mortality, alongside addressing social and environmental health determinants to tackle inequalities. The collaboration also prioritizes strengthening essential public health functions and health security, and finally, supporting the regionalization dynamic while enhancing the governance of the health sector.

Under the supervision of the Operations Officer and general guidance of the WHO Representative, work is performed in a typical office environment. Work is assigned by supervisor who gives instructions on non-routine matters. Routine tasks are performed independently. Work is reviewed upon completion for overall accuracy, timeliness and attainment of objectives. Established guidelines are available and work environment is reasonably well structured. However, there may be unusual situations in which the incumbent may be required to interpret existing procedures to develop a particular course of action.

Under the direct supervision of the Operations Officer, the UN Volunteer will undertake the following tasks: 1. Assists in preparing and processing travel requests for team members using GSM/BMS systems, arrange for visa issuance, security clearance, flight and hotel bookings, follows up travel related issues of national and international missions. 2. Receive visitors and telephone calls with tact and discretion, prioritizing according to the importance and/or urgency, and provide background information redirecting as appropriate. 3. Contributes to the initiation of contracts and requisitions for goods and services in GSM/BMS systems, monitoring and recording receipt of deliverables and initiation and monitoring of payments as needed. 4. Liaise with staff, contractors and service providers to address any outstanding issues. 5. Supports the establishment and maintenance of electronic files and controlled reference materials 6. Maintain a record of incoming queries/correspondence, determine priority, bring to the attention of the responsible staff member and follow up on action and response. 7. As part of the team, provide administrative and operational support for in-person and virtual meetings, seminars and workshops including the preparation of correspondence and documentation as needed. 8. Brief colleagues on general office administrative process. Assist/replace administrative staff in the team and perform other related duties as required. Participate in field visits, if required