Community Webspace Management Support for WHO

Founded in 1948, WHO is the United Nations agency that connects nations, partners and people to promote health, keep the world safe and serve the vulnerable – so everyone, everywhere can attain the highest level of health. WHO leads global efforts to expand universal health coverage. We direct and coordinate the world’s response to health emergencies. And we promote healthier lives – from pregnancy care through old age. Our Triple Billion targets outline an ambitious plan for the world to achieve good health for all using science-based policies and programmes. One of the six WHO Regions, WHO South-East Asia is home to a quarter of the world’s population. The Region has 10 Member States - Bangladesh, Bhutan, Democratic People's Republic of Korea, India, Maldives, Myanmar, Nepal, Sri Lanka, Thailand, Timor-Leste. The Regional Office in based in New Delhi, India.

The WHO Health Emergencies Programme (WHE), one of the organization’s priority programmes, works with all countries and partners to ensure the world is better prepared for all-hazards health emergencies that threaten global health security. We work around the world to research, prevent and manage epidemic and pandemic-prone diseases; to strengthen and expand systems to rapidly detect, investigate and assess potential threats to public health; and to respond immediately and systematically to manage acute emergencies. In some conflict-affected and humanitarian settings, WHO staff and operational partners even act as health-care provider of last resort. Engaging communities and ensuring their resilience to the impacts of health emergencies are critical to WHE’s work. Health emergencies begin and end in communities. Any effective health emergency response must have communities and their interests at its heart; therefore, communities must be at the centre of efforts to prepare for, prevent and respond to health emergencies. In WHO South-East Asia, such efforts are guided by the Strategic Action Framework for Strengthening Community Engagement and Resilience to Health Emergencies in the WHO South-East Asia Region (2025–2029) (https://www.who.int/publications/i/item/9789290229629), in line with the Regional Strategic Roadmap for Health Security and Health System Resilience for Emergencies 2023–2027 (https://www.who.int/publications/i/item/9789290209959) and the recently endorsed, Rooted in partnership, growing through challenge: The Banyan Framework for Health and Well-Being in the WHO South-East Asia Region (2026–2028) (https://iris.who.int/items/7e36e518-0976-4af3-bbb5-b93eb3ced698). One of the key regional initiatives identified under the Framework is the establishment of a regional community of practice (CoP) for community engagement and resilience. The Asia Pacific Community of Practice on Community Resilience and Protection (AP-CP-CoRP), co-led by the International Federation of Red Cross and Red Crescent Societies (IFRC), the United Nations Children's Fund (UNICEF) and the World Health Organization regional offices for South-East Asia and the Western Pacific, was established to provide a platform for coordination and collaboration for Member States, international and local partners, individual experts and other stakeholders on community-centered initiatives in the region. These include those relating to risk communication, community engagement and resilience, community-based surveillance, demand for immunization, community workforce strengthening, infodemic management, social and behavioural sciences, science translation, and measurement, evaluation and learning (MEL). With a Secretariat to coordinate actions, an expert group of technical advisers to provide guidance, a digital platform to facilitate communications and house resources, and an agreed set of priority initiatives, it is anticipated that the AP-CP-CoRP will enable rich peer learning, rapid support and the harnessing of collective resources for public health emergency management and for broader community resilience efforts. Hive, a WHO-hosted digital community platform, will serve as AP-CP-CoRP’s online hub and will host a range of resources, activities and engagement. The selected online UN volunteer will provide support in operationalizing and enhancing user experience on the webspace.

Under the guidance of the Programme Area Manager, Country Health Emergency Preparedness and International Health Regulations (CPI), and working closely with the AP-CP-CoRP technical focal point, the online volunteer will: - Set up and organize the Hive webspace (sections, folders, and access permissions) to support CoP activities - Onboard nominated AP-CP-CoRP members into the platform, including communicating with and guiding them on the process, on behalf of the Secretariat. - Monitor member engagement and other activities. Moderate conversations, and when necessary, flag to the AP-CP-CoRP technical focal point any interactions or inquiries requiring attention. - For the duration of the assignment, serve as a focal point for AP-CP-CoRP members’ online platform-related inquiries and requests for assistance. - Review the platform’s monthly performance and suggest points of improvement or potential introduction of new features to improve member engagement.