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UNHCR·Mar 16, 2026

External Relations Assistant

Under the direct supervision of External Relations Associate, the UN Volunteer will undertake the following tasks: - Learn from team members about UN processes, protection standards, advocacy, and external relations, gai...

On-siteInternationalAssociate UCoS from Apr202616. Peace, justice and strong institutions
On-site

Kazakhstan

Almaty

Duration

184 days

Positions

1 Available

Deadline

Apr 23, 2026

9 days ago

🎯

Sustainable Development Goal

16. Peace, justice and strong institutions

General Information

Description of assignment title

External Relations Assistant

Assignment country

Kazakhstan

Expected start date

Jul 1, 2026

Sustainable Development Goal

16. Peace, justice and strong institutions

Volunteer category

Associate UCoS from Apr2026

Host entity

UNHCR

Type

onsite

Duration

184 days

Number of assignments

1

Duty stations

Almaty

Assignment Details

Mission and Objectives

UNHCR, the UN Refugee Agency, is a global organisation dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Globally, UNHCR operates in over 130 countries, using our expertise to protect and care for millions. UNHCR established offices in Central Asia in response to the 1992-93 civil war in Tajikistan and the war in northern Afghanistan that had displaced thousands of people. As these displacement situations stabilised, and the displaced populations reduced, UNHCR shifted focus from emergency response to advocacy and capacity building. Protection underpins all UNHCR activities aimed at ensuring the rights of asylum seekers, refugees, and stateless people are recognized. UNHCR Multi-Country Office (MCO) for Central Asia is located in Almaty and provides overall coordination and strategic oversight of UNHCR operations across the region, including through National Offices in Bishkek, Kyrgyzstan and Dushanbe, Tajikistan. The MCO also covers operations and programmes for Kazakhstan and remotely implements programmes in Turkmenistan and Uzbekistan, where UNHCR functions as a non-resident agency through joint workplans with respective government entities, as well as through engagement and coordination with the UN RCOs and UN Country Teams. Across the region, UNHCR and partners work together to implement programmes that uphold the basic human rights of people forced to flee and the stateless. In Central Asia, UNHCR works to: Strengthen asylum systems: UNHCR works with Central Asian governments to strengthen asylum procedures and establish fair and effective referral mechanisms from border to responsible authorities, so that refugees and asylum-seekers can safely access territory and their rights as people forced to flee. UNHCR has advised and assisted Central Asian governments to draft refugee laws, train relevant authorities, and establish refugee status determination procedures and referral mechanisms. Integrate refugees: Most refugees in Central Asia have been living there for years, or even decades. They often speak local languages, and many have family ties with citizens. Without permanent residency status, however, they do not have access to most socio-economic rights, including naturalisation. UNHCR advocates for improvements in national legislation to ensure that all refugees have access to the rights and services stipulated in the Refugee Convention and other international treaties – including education, healthcare, and local integration. With due rights, refugees can more meaningfully integrate into host communities and contribute to their economic and social development. Eradicate statelessness: Without legal identity, stateless people often have difficulty accessing basic rights and services such as education, healthcare, employment and freedom of movement. Together with partners, UNHCR supports the governments to identify and document people with undetermined nationality, resolve existing situations of statelessness, and prevent statelessness from occurring. UNHCR promotes alignment of national citizenship and statelessness laws with international standards, and advocates for Kazakhstan, the Kyrgyz Republic, Tajikistan, and Uzbekistan to join Turkmenistan in acceding to the 1954 and 1961 Statelessness Conventions. As only States can grant or confirm nationality, the cooperation of governments in preventing and reducing statelessness is crucial.

Context

The UN Volunteer will closely work with colleagues across all units at UNHCR MCO Almaty. Under this assignment, the UN Volunteer will support the team in preparing a variety of materials, such as briefing notes, factsheets, information brochures, and newsletters. The UN Volunteer will also assist with organizing events, collecting information, and supporting basic data analysis. Under the supervision of the manager, s/he will provide support in organising visits of UNHCR senior management, foreign delegations, donors, press and media by contributing to the drafting of briefings and reports/materials for external partners. The UN Volunteer will receive guidance from staff, gaining exposure to both communications and advocacy work. This role is designed for undergraduate students, providing hands-on learning, practical skills development, and insight into humanitarian work during the six-month assignment. The UN Volunteer will also have the opportunity to contribute to discussions, participate in team meetings, and observe coordination with partners and other UN agencies.

Task Description

Under the direct supervision of External Relations Associate, the UN Volunteer will undertake the following tasks: - Learn from team members about UN processes, protection standards, advocacy, and external relations, gaining practical experience in a UN operational environment. - Support the drafting and release of a wide range of external and internal materials, including briefing notes, reports, factsheets, information brochures, newsletters, as re-quired. - Support the organization of visibility events, and liaise with colleagues and partners, to design and implement. - Contribute to the planning and organization of events, workshops, and missions. - Support day-to-day activities, including note-taking, and maintaining relevant resources or databases. - Assist in compilation of weekly, monthly, annual/quarterly thematic reports, situations reports etc. - Perform other related duties as required.

Eligibility Criteria

Age

18 - 80

Required experience

0 years

Nationality

Open to all nationalities

Assignment Requirements

Relevant experience

0 years

Language Requirements
EnglishRequired
Fluent
RussianPreferred
Working knowledge
Required education level

Secondary education

Area(s) of expertise

Communication, Social work, Translation and interpretation

Driving license

-

Competencies and values
- Accountability - Adaptability and Flexibility - Client Orientation - Commitment and Motivation - Commitment to Continuous Learning - Communication - Creativity - Ethics and Values - Integrity - Planning and Organizing - Working in Teams
Skills and experience
Demonstrated interest in: - International Relations, International human rights law, or - Public Relations, Communications, Marketing, Advertising, or - Humanitarian, development, or social impact work - Research, data collection, supporting events - Protection of vulnerable populations, including forcibly displaced and stateless persons

Additional Information

Living conditions and remarks
Almaty is the largest city in Kazakhstan, with a population of 2,2 mln people, about 11% of the country's total population. Almaty is the major commercial and cultural center of Kazakhstan. The city is in the mountainous area of southern Kazakhstan in the foothills of the Trans-Ili Alatau at an elevation of 700–900 m (2,300–3,000 feet), where the Large and Small Almatinka rivers run into the plain. Almaty is a safe city, but the usual precautions should still exercise. Almaty is classified as a non hardship duty station and offers generally good living conditions for international personnel. The city has well developed infrastructure, reliable utilities (electricity, heating, water, and internet), and a wide range of suitable housing options. Healthcare services are readily available, with private medical facilities that meet international standards. Public transportation is functional and affordable, and the city is relatively compact compared to the capital, making commuting manageable. Almaty has a continental climate with cold winters and warm summers, though conditions are milder than in northern regions of the country. Russian and Kazakh are the main working languages; however, English is commonly used within international organizations. Overall, living conditions in Almaty allow for a comfortable standard of living for UN personnel No special vaccination is required to travel to Almaty, Kazakhstan. Clinics working 24 hours are available in the city. There are both private and state clinics and hospitals. Pharmacies (Kazakh: darikhana, Russian: apteka) all over Almaty sell many Western medicines. Emergency numbers: In case of emergency, please call "101" (Fire services), "102" (Police), "103" (Ambulance), "104" (Gas Service), "112" (Rescue service in emergency situations). For further information on the full range of entitlements and eligibility criteria, please read the UN Volunteer Conditions of Service at https://explore.unv.org/cos You can also check full entitlements at the duty station FYI at https://app.unv.org/calculator
Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity and to promoting respect for human rights and individual dignity without distinction.

Note on Covid-19 vaccination requirements

Selected candidates for certain occupational groups may be subject to vaccination requirements, including against SARS-CoV-2 (Covid-19), in line with the applicable host entity policy.

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