UNICEF Ukraine·Apr 24, 2026
ICT Assistant
Under the supervision of ICT Officer, the incumbent will provide operational, technical and procedural support for all computer and related equipment as well as end-user services in the implementation and delivery of Inf...
On-siteNationalAssociate UCoS from Apr20269. Industry, innovation and infrastructure
On-site
Ukraine
Kyiv
Duration
365 days
Extendable
Positions
2 Available
Deadline
May 11, 2026
1 days ago
🎯
Sustainable Development Goal
9. Industry, innovation and infrastructure
General Information
Description of assignment title
ICT Assistant
Assignment country
Ukraine
Expected start date
Jun 2, 2026
Sustainable Development Goal
9. Industry, innovation and infrastructure
Volunteer category
Associate UCoS from Apr2026
Host entity
UNICEF Ukraine
Type
onsite
Duration
365 days
(with possibility of extension)
Number of assignments
2
Duty stations
Kyiv
Assignment Details
Mission and Objectives
UNICEF is supporting health, nutrition, HIV prevention, education, access to safe drinking water, sanitation and protection for children and families caught in the conflict.
Context
The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favouritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.
Task Description
Under the supervision of ICT Officer, the incumbent will provide operational, technical and procedural support for all computer and related equipment as well as end-user services in the implementation and delivery of Information Communications Technology systems and services for the office.
Summary of key functions/accountabilities:
1. Timely and effective deployment of ICT equipment and portable devices for operational use:
- Configure UNICEF laptops for operational use
- Configure printers and computer related peripherals for operational use
- Maintain inventory of all hardware/network/telecom equipment.
2. Provide support for implementation of ICT initiatives
- Provide support and guidance to users.
- Support implementation of ICT initiatives including migration projects, rollout of new installations, upgrades of hardware, software and operating systems.
- Assist in training UNICEF staff on new systems introduced to the organization
3. Build capacity of staff for effective use of ICT equipment and peripherals
- Provide on-the-job training to staff on the effective use of desktop applications
- Provides on-the-job guidance to staff on the effective use of ICT peripherals and communication devices.
4. Assignment of additional duties and responsibilities
- Perform any additional assignments as requested by the supervisor.
Eligibility Criteria
Age
18 - 80
Required experience
1 years
Nationality
Candidate must be a national or legal resident of the country of assignment.
Assignment Requirements
Relevant experience
1 year
Language Requirements
UkrainianRequired
Fluent
EnglishRequired
Fluent
Required education level
Bachelor's degree
Area(s) of expertise
Information technology
Driving license
-
Competencies and values
• Professionalism
• Integrity
• Teamwork and respect for diversity
• Commitment to continuous learning
• Communication
• Flexibility
Skills and experience
- University degree in one of the following fields is required: Information and Communications Technologies.
- At least 1 month of professional experience in IT, or related areas.
- Common Technical Knowledge in network administration, data communication.
- Practical knowledge in hardware and software installation, end-user assistance, preparation of end-user documentation and manuals is required.
- Strong computer literacy, including Microsoft Office 365;
- Familiarity with digital platforms and knowledge management tools (e.g., SharePoint) to support information sharing.
- Ability to prepare analytical briefs and reports, for internal stakeholders.
- Excellent oral and written communication skills in Ukrainian and English.
- Self-motivated, able to work independently, manage multiple tasks, and meet tight deadlines.
- Ability to work inclusively and collaboratively in multi-stakeholder environments.
- Sound awareness of security and field safety protocols.
Additional Information
Living conditions and remarks
As it is a national UN Volunteer's assignment, the UN volunteer shall organize his/her accommodation by themselves.
Entitlements of National UN Volunteer Associate USD 1374
The contract lasts for the period indicated in the vacancy, with the possibility of extensions subject to availability of funding, operational necessity, and satisfactory performance. However, there is no expectation of renewal of the assignment. This is a full-time contract.
Allowances:
- Volunteer Living Allowance (VLA): A Volunteer Living Allowance (VLA) USD 1374 (equivalent in UAH) is provided monthly to cover housing, utilities, and normal cost of living expenses. This includes Well-Being Differentials for the period while the ICSC applies hardship classification to duty stations in Ukraine as “E”.
- USD 350 entry lump sum, one-time payment.
Medical and life insurance:
- Medical insurance: The UN Volunteer and eligible PFU dependents will receive UNV-provided medical insurance coverage. Coverage for UN Volunteers begins from the Commencement of Service and normally ceases one month after the last day of the UN Volunteer Contract date.
- Life Insurance: UN Volunteers are covered by life insurance for the duration of the UN Volunteer assignment. If a UN Volunteer dies during the UN Volunteer assignment, the eligible designated beneficiaries will be entitled to receive a life insurance lump sum.
Leave entitlements:
- Annual leave: UN Volunteers accrue an entitlement to 2.5 days of Annual Leave per completed month of the UN Volunteer assignment. Unused accrued Annual Leave up to a maximum of 30 days is carried over in case of a contract extension within the same UN Volunteer assignment. Unused accrued Annual Leave may not be carried over in case of reassignment or a new assignment.
- Learning leave: Subject to supervisor approval and exigencies of service, UN Volunteers may request up to ten working days of Learning Leave per consecutive 12 months of the UN Volunteer assignment, starting with the Commencement of Service date, provided the Learning Leave is used within the contract period.
- Certified Sick Leave: UN Volunteers are entitled to up to 30 days of certified sick leave based on a 12-month cycle. This amount is reset every 12-month cycle.
- Uncertified Sick Leave: UN Volunteers receive seven days of uncertified sick leave working days in a calendar year. This amount will be reset at the established interval period.
Inclusivity statement
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity and to promoting respect for human rights and individual dignity without distinction.
Note on Covid-19 vaccination requirements
Selected candidates for certain occupational groups may be subject to vaccination requirements, including against SARS-CoV-2 (Covid-19), in line with the applicable host entity policy.
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