WFP Jordan / Published Jun 23, 2026
Information Management Specialist
On-site2. Zero hunger
- Location
- Jordan
- Amman
- Duration
- 365 days
- Possible extension
- Deadline
- Jul 19, 2026
- 4 days left
- Assignments
- 1
- available position(s)
- Expected start
- Sep 12, 2026
- Volunteer category
- Specialist UCoS from Apr2026
- International
Sustainable Development Goal
2. Zero hunger
Assignment
What the volunteer will do
Mission and objectives
The mission of the World Food Programme is to save lives in emergencies and change lives by delivering food assistance and supporting communities to build resilience. Its objectives include ensuring that vulnerable populations have access to sufficient, safe, and nutritious food; supporting governments and partners in strengthening food security systems; and enabling rapid, efficient humanitarian response through logistics, supply chain, and emergency operations.
The organization also works to address the root causes of hunger by promoting sustainable livelihoods, improving nutrition, and supporting long-term development efforts.
Context
WFP Jordan operates in one of the most complex humanitarian environments in the Middle East, providing food assistance and social protection support to refugees and school going children while serving as a critical logistics corridor for regional emergency operations, including the active response in Gaza and contingency preparations for Lebanon. As conflict, airspace disruptions, and large-scale displacement continue to reshape the regional landscape, WFP Jordan is increasingly required to scale up rapidly, coordinate across multiple response fronts, and maintain rigorous accountability to donors and headquarters.
Within this context, WFP Jordan Supply Chain Unit sits at a critical juncture of WFP Jordan's operational delivery - managing in-country commodity flows, overseeing corridor logistics into Gaza and across the Levant, and coordinating with government, commercial service providers, and humanitarian partners. The work environment is dynamic and requires close coordination with multiple internal teams, including logistics, programme, and management, as well as external counterparts such as government authorities and operational partners. The position plays a key role in ensuring timely and clear information flow, supporting transparency, and enabling more efficient and predictable operations within the corridor.
Task description
Under the direct supervision of Head of Supply Chain, the incumbent will undertake the following responsibilities:
- Lead the end-to-end information management function, spanning strategic information design, Supply Chain project strategies, operational plans, concept note development, and stakeholder communication, ensuring accurate, timely, and transparent infor-mation flows across the corridor.
- Lead the development of concept notes and proposals for supply chain initiatives, en-suring clarity, logical flow, and alignment with WFP Jordan strategic vision and corpo-rate standards.
- Ensure delivery of daily operational updates and management briefs, synthesizing in-formation from multiple internal and open-source channels into concise, decision-ready formats for senior management.
- Lead the development of background research on supply chain operations, logistics trends, logistics corridors, and humanitarian contexts; distilling findings into structured summaries and analytical notes.
- Lead the drafting, formatting, and periodic review of Standard Operating Procedures (SOPs) for key supply chain processes, ensuring documentation remains current, ac-cessible, and compliant with WFP guidelines.
- Own and maintain unit's knowledge management framework - encompassing docu-ment repositories, filing structures, naming conventions, version control, and archiving, ensuring systematic knowledge retention, institutional memory, and audit readiness.
- Ensure the accuracy, completeness, and consistency of data used for internal report-ing and external coordination.
- Ensure timely and structured information flow between operational teams, Supply Chain Management, government entities, and partners.
- Lead the preparation of clear and concise management updates, highlighting key fig-ures, gaps, delays, and operational risks.
- Lead the analysis of operational trends and process mapping of bottlenecks across dispatch, customs clearance, and corridor crossing processes.
- Ensure delivery of ad hoc reporting, presentations, and data requests as required by the Jordan Corridor and Country Office
During the first month of the assignment, the UN Volunteer will work closely with his/her direct supervisor to finalize an agreed-upon work plan. The work plan should outline key objectives and activities and include regular check ins with the supervisor to review progress and receive performance
Requirements
Eligibility and qualifications
- Age
- 18 - 80
- Required experience
- 3 years
- Education
- Bachelor's degree
- Nationality
- Open to all nationalities
Languages
EnglishRequired
Fluent
ArabicPreferred
Working knowledge
Areas of expertise
Communication, advocacy, public informationLogistics, procurement, commodities
Skills and experience
Experience in:
- Information Management and Reporting
- Supply Chain and Logistics
Skills in:
- Tableau
- Power Bi or similar visualization tools
- Microsoft Office
- Advanced Writing
- Proposal Writing
Competencies and values
• Accountability
• Adaptability and Flexibility
• Building Trust
• Commitment and Motivation
• Commitment to Continuous Learning
• Communication
• Creativity
• Ethics and Values
• Integrity
• Knowledge Sharing
• Professionalism
• Respect for Diversity
• Technological Awareness
• Working in Teams
Notes
Additional information
Living conditions and remarks
Location: The Hashemite Kingdom of Jordan is located in the Middle East. Bound by Syria to the north, Iraq to the northeast, Saudi Arabia to the east and south, Red Sea to the south and the Palestinian National Authority to the west.
Weather: Jordan’s climate can be classified as semi-arid (Bsh) on the Koeppen-Geiger classification. It features a hot, dry climate characterized by long, hot, dry summers and short, cool winters. The climate is influenced by Jordan's location between the subtropical aridity of the Arabian desert areas and the subtropical humidity of the eastern Mediterranean area. January is the coldest month, with temperatures from 5°C to 10°C, and August is the hottest month at 20°C to 35°C. Daily temperatures can be quite hot, especially in the summer; on some days it can be 40°C or more, especially when a hot, dry southerly wind blows. Such winds can sometimes be very strong and can cause sandstorms.
About 70 percent of the average rainfall in the country falls between November and March; June through August are often rainless. Rainfall varies from season to season and from year to year. Precipitation is often concentrated in violent storms, causing erosion and local flooding, especially in the winter months.
Safety and Security: Jordan is a relatively stable country. The potentials for internal or external armed conflict are considered very unlikely in the current political environment. Peaceful demonstrations, and sometimes road blockages, do occur in Jordan, motivated by domestic factors such as unemployment, deprivation of resources and development or for regional issues such as solidarity with the Palestinian cause or with the Syrian crises. Most of these events are driven by civil society unions and Islamic parties. Domestic tribal civil unrest sometimes turns violent, especially outside main cities, due to tribal disputes or socio-economic reasons. In all occasions law enforcement agencies usually manage to contain the situation rapidly.
Road traffic accidents are the primary threat against UN personnel in Jordan. Poor road conditions and bad driving behaviours are the main reasons for the high rate of traffic accidents.
Amman is a category A duty station with security level 1.
Transportation and housing: Taxis as well as ride-hailing services (Uber and Careem) are abundant and affordable in Amman. Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Public minibuses are the most common form of public transport. They normally only leave when full, so waiting times of an hour or more are inevitable, especially in rural areas. The larger air-con buses offer a speedy and reliable service, departing according to a fixed schedule. Housing is readily available with rents for one- to two-bedroom apartments ranging between 500 and 800 JD (1 JD = 0.708 USD) depending on the location.
Health Services: Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Almost all doctors (and most pharmacists) speak English; many have studied abroad.
Language: The official language of Jordan is Arabic, but English is widely spoken – especially in the cities. Many Jordanians have travelled or have been educated abroad so French, German, Italian and Spanish are also spoken, but to a lesser extent.
Learn more about Jordan from the Ministry of Tourism’s website:
https://www.mota.gov.jo/Default/En
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